Sonia Kokkalos

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by Amanda Biller on November 22, 2014

Vision, Mission and Values – the kick start to strategic management

Ever wondered if your company actually believes in its vision statement?  Can it articulate its mission?  Or are the values they talk about actually displayed?  Do you know why a vision and mission statement and values should exist in a company?  

Vision statement

A vision statement should articulate your company’s ideal future and strategic course of action.  A well sounding and succinct vision statement is paramount to the long term success and business viability of any company to achieve growth and attract clients.  However, it must mean something more than just ‘sounding good’.  A vision statement needs to communicate the long term direction for the company.  It also needs to be memorable, motivating and relevant.  So take the time to view your company’s mission statement and ask yourself, does it mean anything, could you remember it and is it appropriate to the organisation?  If not, it is not too late for your company to improve its vision statement.  It will need to eventually be aligned to business strategies to promote the services and direction of the company to both internal and external clients.

Mission statement

A mission statement should describe why your company exists and what it currently does, reflected by the notions of what we do, who we are and why we are here.  A well thought out and defined mission statement is therefore paramount for competitive positioning and building employee as well as client confidence.  It ensures everyone associated with a company understands the company identity, products or services and the way it does business.  A mission statement should also provide your company with a competitive advantage over rivals by being aligned to business strategies and company offerings.  It needs to be tailored to your company’s operations and organisational abilities and should highlight to potential customers what it means to deal with your company and flows on from your company’s vision statement.  Therefore, what is your company’s mission statement?  Does it communicate what the company does, why it exists and what their intent is?

If not, it is not too late to review your company’s mission statement.  A review will ensure the mission statement stays abreast of any future changes in the business.  It can also be used as a guide to structure future decision making.  Input from company stakeholders will also be required so the mission statement doesn’t become confusing within the market place as the company progresses and faces future change scenarios to remain competitive.


Values are the heart of any company, espousing the beliefs, traits and behavioural norms that influence the type of decisions we make.  They also shape and guide a company’s vision and mission statement.  When values are communicated in an organisation, the hearts and minds of people in a workplace can be won, influencing company culture and the way staff in an organisation conduct business on behalf of the company.  The values also align to how the company will conduct its business as outlined in the mission statement and what it wants to achieve.  Values can be used to reinforce a productive company culture by defining the behaviours expected in the workplace.  They can also be included to enhance key performance capabilities of the organisation which are also aligned to performance.  The values will also need to be reviewed annually to ensure they stay abreast of any future changes.  What are your company’s values?  Do they align to your own personal values?

Team Results Australia has assisted many companies over the years in their strategic management priorities to help redefine or define company vision and mission statements and company values.  We do this by creating possible and unique future scenarios were your Executive teams can try and test what works and what does not work.  Anything is possible when there are team results!



22 November, 2014

From a discussion the other day with a business colleague, it led me to the thought of the ‘Social Silo Effect’.


First of all, we know how the traditional ‘silo effect’ in the business world works – put simply, when departments work independently from each other in the same company creating a culture of team disunity, low morale, where barriers exist, stifling business success.

Secondly, we all want to work differently in today’s business world, whether it be by ourselves, hot desking, co-working or working in bigger open plan offices.  As we work, a good majority of us are all caught up in the social world of social media, chat rooms, blogging, LinkedIn, Facebook, Apps – the list goes on.


However, what we are inadvertently doing is creating a personal ‘social bubble’ around us that includes the mobile devices or computers we are in front of where we are fixated on the world via a screen.  At the same time, we are creating an unseen social wall around us that is forcing our own personal ‘social silos’ where we don’t, or become reluctant to engage in person with others – the ‘social silo effect’.  What we have is an environment being created where we alienate others, work independently from our own team mates, adding another dimension to work team issues that I have worked with clients on time and time again.


Evidence of this thought rang true the other day with this business colleague as mentioned above.  I was speaking to them and they said they were working in a hot desk situation, and not one person who was there, engaged with them or even said “hello!”  Why?  Each and every one who was there, was fixated on their computers, doing whatever it was that was important to them at the time, totally oblivious to others in the same room!


I believe the silo effect is coming back to bite us all big time, masked under the cover of ‘social’, if we allow the social online world to swallow up our human ability to actually ‘interact’ verbally with each other.  We will then, whether intended or not, erect false walls around us, believing that our return on the human investment will come calling via the screen.

Don’t get me wrong, social media and the social online world has brought about enormous opportunity and exposure to all of us and we can either capitalise on its power or choose to opt out when we want to.  But the term social shouldn’t be dictated by technology as our first reason to interact and neither should we be seduced by it believing our human needs will be met.


Yes, we should use it to embrace our social standing and social connections with other as well as do business, but as a secondary tool.  In the first instance, bring back the good old fashioned social concept of actually talking, collaborating and enjoying the company of others and saying ‘hello’.


As a final thought, if there was one global switch that turned off everything online that was social, how would you cope?






Welcome to the brand new Team Results Australia web page! Team Results worldwide has embarked on a global rebranding process to bring us into the here and now, and here in Australia and Asia Pacific, we are excited about our future. We have reinvigorating our brand to be the company you can continue to trust to hand your work teams over to for team and leadership development, but with more clarity up front when booking programs. We hope you find our new look user friendly, clear and informative! We have remodeled our program offerings so you can see exactly what each program level offers, as well as providing useful and relevant information with regards to team dynamics from industry experts and what Team Results is up to through our use of our social media platforms of Facebook, LinkedIn, Twitter, Youtube, our Quarterly Newsletter and of course our new Web Page. At a quick click of the keyboard, you will be able to navigate easily and access the information relevant to your needs. After all, it is your web page! Oh, by the way, part of our mandate is to have FUN on our programs, because that drives the learning. So whilst on our webpage, take the new Crocodile Charlie Challenge – a fun game about team leadership decisions and see what you come up with and familiarize yourself with “TESSA” , our automated adviser on Team Event choices. So, your mission, should you choose to accept it, is to provide us with any feedback you feel we need to hear so we can continue to make Team Results your trusted brand and choice when it comes to team and leadership development for your work teams.

You can reach our Site Administrator at, or please feel free to drop me a line at .

Sonia :-)

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